Effective Date: October 01, 2024
Last Updated: May 20, 2026
This Privacy Policy (“Policy”) applies to tennisacademyofutah.com, and Tennis Academy of Utah, LLC (also known as “The TAOU”) and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to the Company include tennisacademyofutah.com, The TAOU, and its management entity, Scott Management Group, LLC (scottmanagementgroup.com).
The Company’s website is an informational and booking site for the Tennis Academy of Utah. By using The TAOU website and services, you consent to the data practices described in this statement.
1. Collection of Your Personal Information
In order to better provide you with products and services offered, The TAOU may collect personally identifiable information, such as your:
- First and Last Name
- Mailing Address
- Email Address
- Phone Number
If you purchase The TAOU’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction through our secure third-party processor.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include:
- Registering for a membership or portal account.
- Booking courts, fitness amenities, or clinics.
- Entering a sweepstakes or contest sponsored by us or one of our partners.
- Signing up for special offers from selected third parties.
- Sending us an email message or submitting an online contact form.
2. Use of Your Personal Information
The Company collects and uses your personal information in the following ways:
- To operate and deliver the services you have requested, including managing court bookings and club rosters.
- To process payments, dues, registration fees, and provide you with notices about your account.
- To carry out The TOAU’s obligations and enforce our rights arising from any contracts entered into between you and us (including our Membership Terms and Conditions).
- To notify you about changes to our website, facilities, schedules, or any products or services we offer.
- To inform you of other products, pathways, clinics, or services available from the Company and its affiliates.
- For any other purpose with your explicit consent.
3. Sharing Information with Third Parties
The Company does not sell, rent, or lease its customer lists to third parties.
The Company may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, manage club software portals, or arrange for equipment/retail deliveries. All such third parties are strictly prohibited from using your personal information except to provide these services to the Company, and they are required to maintain the absolute confidentiality of your information.
The Company may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to:
- Conform to the edicts of the law or comply with legal process served on The TOAU or the website.
- Protect and defend the rights or property of The TAOU.
- Act under exigent circumstances to protect the personal safety of users of The TAOU, its physical facilities, or the general public.
4. Automatically Collected Information & Tracking
Information Tracked Automatically: Information about your computer hardware and software may be automatically collected by the Company. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operational performance of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the website.
Tracking User Behavior: The Company may keep track of the websites and pages our users visit within The TAOU site in order to determine what services and programs are the most popular. This data is used to deliver customized content and advertising within The TOAU to customers whose behavior indicates that they are interested in a particular subject area (such as youth tennis or fitness center access).
5. Security of Your Personal Information
The TAOU secures your personal information from unauthorized access, use, or disclosure. The TAOU utilizes industry-standard protocols for this purpose, including:
- SSL Protocol: When highly sensitive personal information (such as a credit card number) is transmitted to other websites or payment systems, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
- Network Firewalls: Data is protected behind secure firewalls and other protective cloud security services.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet that are beyond our control; and (b) the security, integrity, and privacy of any and all data exchanged between you and us through this site cannot be fully guaranteed.
6. Right to Deletion
Upon receipt of a verifiable request from you, we will delete your personal information from our records and direct any service providers to delete your personal information from their records. Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
- Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty, or provide a service requested by you within the scope of our ongoing business relationship.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for that activity.
- Debug to identify and repair errors that impair existing intended website functionality.
- Comply with existing legal obligations, law enforcement requests, or applicable data retention statutes under state and federal law.
- Otherwise use your personal information internally in a lawful manner that is entirely compatible with the context in which you provided the information.
7. Children Under Thirteen
The TAOU does not knowingly collect personally identifiable information from children under the age of thirteen (13). If you are under the age of 13, you must ask your parent or guardian for permission to use this website.
8. Email and Digital Communications
From time to time, the TAOU may contact you via email or app notifications for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and other general communication. In order to improve our services, we may receive a tracking notification when you open an email from the TAOU or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from the TAOU, you can opt out of such communications at any time by clicking the “unsubscribe” link found at the bottom of the email or by contacting The TAOU directly at info@thetaou.com.
9. Changes to This Statement
The TAOU reserves the right to change this Privacy Policy from time to time to reflect changes in our services, changes in our data protection practices, or updates to the law. When changes to this Policy are significant, we will inform you. You may receive a notice by an email sent to the primary email address specified in your account, by a prominent notice placed on the website portal, and/or by an update to the revision date on this page. Your continued use of the website and/or services available after such modifications will constitute your acknowledgment of the modified Policy and your agreement to abide and be bound by it.
10. Contact Information
The TAOU welcomes your questions or comments regarding this Privacy Policy. If you believe that the TAOU has not adhered to this Statement, please contact the Company at:
Tennis Academy of Utah | The TAOU
1248 W Gentile Street
Layton, Utah 84041
Email Address: info@thetaou.com
Phone Number: (801) 210-7535
