1. Membership Eligibility & Acceptance
Membership is open to individuals and families who agree to comply with all rules, regulations, and these Terms and Conditions. The Tennis Academy of Utah, LLC (operating as “The TAOU”) reserves the sole right to approve, deny, or revoke memberships at its discretion for any reason not prohibited by law. By signing this agreement, paying dues, or utilizing any facility amenities, members explicitly agree to be bound by these terms.
2. Membership Categories
- Individual Membership: Standard access to The TAOU facilities, courts, fitness center, and programs for one designated adult.
- Family Membership: Includes the primary member, their spouse or domestic partner, and legal dependents under the age of 23 living in the same household, as defined by club rules.
- Junior Membership: For minors under the age of 18; requires the written consent and financial guarantee of a parent or legal guardian.
- Couples Membership: For two cohabitating adults or significant others living in the same household.
3. Membership Dues, Fees, & Financial Obligations
Membership dues must be paid monthly, quarterly, or annually, according to the billing cycle selected at enrollment. All dues are non-refundable. Late payments exceeding ten (10) days from the due date will result in the immediate suspension of membership privileges and booking rights. Registration fees for all programs, lessons, classes, or clinics must be paid in full prior to participation.
4. Member Conduct & Facility Rules
Members must maintain respectful, sportsmanlike behavior at all times. Abusive language, harassment, discrimination, or unsafe behavior will result in immediate disciplinary action, up to and including permanent membership termination without a refund.
- Court Rules: Members must strictly follow all posted court rules, equipment guidelines, and safety regulations.
- Teaching & Private Lessons: Members are strictly prohibited from teaching private lessons, conducting unauthorized coaching, or bringing personal lesson baskets onto the courts.
- Ball Machines: Members are permitted to use only the club-provided TAOU ball machines. The use of personal ball machines is strictly prohibited.
- Fitness Center & Gym Rules: Members must wipe down all equipment after use, return weights to their designated racks, and wear proper athletic attire (closed-toe athletic shoes and shirts required). No food or glass containers are permitted in the fitness center. Minors under the age of 14 are not permitted in the fitness center unless directly supervised by an adult member or a TAOU trainer.
5. Court Bookings & Facility Usage
Court reservations must be made exclusively through The TAOU’s designated management system or mobile application. Members must check in at the front desk upon arrival and adhere to all time limits.
- Advance Booking: Booking windows open exactly seven (7) days in advance on a first-come, first-served basis.
- Free Weekly Allotment: Members may book up to one (1) complimentary court session per calendar week. This complimentary booking is strictly limited to a maximum duration of 1.5 hours.
- Additional Bookings: Any subsequent bookings made within the same calendar week, or any time utilized beyond the initial 1.5-hour complimentary slot, will incur a court fee of $20.00 per hour (available to members only).
- Property Damage: Members assume full financial responsibility for any damage caused to TAOU property, infrastructure, or equipment by themselves, their dependents, or their guests, and agree to pay all assessed repair or replacement fees.
6. Pathways & Program Participation
Members must register for all programs, including Pathways, clinics, and competitive teams, at least forty-eight (48) hours before the program start time. Drop-ins are only permitted if authorized by staff and if the program has not reached maximum capacity. Program participation and placement for advanced levels (e.g., TAOU ACADEMY) may require a prior skill assessment or an official staff invitation.
Effective Summer 2026: Makeup classes for Junior Pathways will only be permitted within the current session in which the absence occurred.
If you are unable to register for an entire Junior Pathway session, please contact the Front Desk to schedule the specific days your child will attend.
Credits will only be issued under exceptional circumstances. Credits will not be granted for routine absences or scheduling conflicts.
7. Pathways & Private Lesson Cancellation Policy
Participants must provide at least 48 hours’ notice to withdraw from any Adult Pathway, Junior Pathway, or Private Lesson. Any cancellation made less than 48 hours before the scheduled start time will be subject to a cancellation fee equal to 100% of the applicable Pathway or Private Lesson fee.
8. Guest Policy & Separate Liability Release
Members in good standing may bring guests to the facility upon payment of the designated guest fee. All guests must register at the front desk, verify their identity, and execute a separate Guest Liability Waiver and Release Agreement before accessing the courts, fitness center, or common areas. Members are fully responsible for the conduct, actions, and any financial liabilities or damages caused by their guests.
9. Membership and Reservation Cancellation Policy
Members must cancel court or program reservations at least twenty-four (24) hours in advance. Failure to cancel within this 24-hour window, or failing to show up for a reservation (“no-show”), will result in a $15.00 no-show fee and may cause temporary restrictions on future booking privileges.
There are no membership sign-up or cancellation fees. However, if you choose to cancel your membership, you must notify TAOU prior to the first day of the month. It is the member’s responsibility to provide adequate notice of cancellation to the academy.
10. Assumption of Risk, Liability Waiver, & Release
Please read this section carefully, as it affects your legal rights under Utah law.
Tennis, pickleball, weightlifting, fitness training, and other activities at The TAOU involve inherent risks of serious injury, illness, permanent disability, or death. By signing this agreement, you voluntarily and explicitly assume all risks associated with your presence at the facility and your participation in any club programs.
To the maximum extent permitted under Utah law, the member, on behalf of themselves, their minor dependents, and their heirs, hereby releases, waives, and forever discharges the Tennis Academy of Utah, LLC (d/b/a The TAOU), its owners, managers, employees, and agents from any and all liability, claims, or demands for personal injury, property damage, illness, or wrongful death arising out of ordinary negligence, equipment failure, or participation at the facility. The TAOU is not responsible for any personal items that are lost, logged, damaged, or stolen on the premises.
11. Indemnification
Members agree to indemnify, defend, and hold harmless the Tennis Academy of Utah, LLC, its officers, and employees from any and all claims, damages, liabilities, costs, or legal fees (including attorney’s fees) arising from the member’s actions, omissions, misconduct, or violations of this agreement, as well as the actions or misconduct of their minor dependents and guests.
12. Membership Suspension & Termination
The TAOU reserves the right to suspend or permanently terminate any membership for non-payment of dues, violations of club policies, or conduct detrimental to the club environment. Members may request a temporary medical or travel suspension (“freeze”) in writing, subject to The TAOU’s specific freeze guidelines and administrative fees.
13. Club’s Right to Modify Terms
The TAOU explicitly reserves the right to amend, modify, or update these Terms and Conditions, membership dues, operational hours, and facility rules at any time. Any changes will be updated on the club’s portal, and notice will be provided via email or app notification. Continued use of the facilities after such changes constitutes acceptance of the updated terms.
14. Governing Law & Severability
This agreement shall be governed by, construed, and enforced in accordance with the laws of the State of Utah. If any provision or clause of this contract is held invalid or unenforceable by a court of competent jurisdiction, the remaining portions of this agreement shall remain in full force and effect.
15. Communication & Contact Information
Members are solely responsible for keeping their contact information, including email address and phone number, updated in The TAOU’s management system. All official club announcements and billing notifications delivered via email or app notification shall be deemed received upon sending.
